1.-Introduction.
Through this Legal Notice and Privacy Policy, ALSA GRUPO, SLU, domiciled in Madrid, on Miguel Fleta Street, number 4, informs users of the website of its property (hereinafter the “Web”) and its application mobile (hereinafter the “App”), about the conditions of use of the Web and the App, as well as its privacy policy and protection of personal data, so that users determine, freely and voluntarily, if they wish provide the personal data that may be requested, on the occasion of the services offered by companies in the transport and logistics sector of their field, hereinafter THE COMPANIES (See pdf), through this medium.
2.- Website owner.
Users of this website are informed of the following information:
Owner of the website www.alsa.pr: ALSA GRUPO, S.L.U.
Registered Office: Calle Miguel Fleta, 4, 28037, Madrid.
CIF: B-82059478.
Email address: info@alsa.pr.
3.- Conditions of Use.
Any person who accesses the Web or the App assumes the role of user, committing to the observance and strict compliance with the provisions set forth herein, as well as any other legal provision that may apply.
The user undertakes not to use this website and its App for fraudulent purposes, as well as not to carry out any conduct that could damage the image, interests and rights of ALSA GRUPO, S.L.U. or of THE COMPANIES. In case of breach by the user of the conditions of use of this website, or of reasonable suspicion on the part of the company that the user is breaking them, ALSA GRUPO, S.L.U. reserves the right to limit, suspend or terminate your access to the website, adopting any technical measures that are necessary for that purpose.
4.- Responsibility.
ALSA GRUPO, S.L.U. disclaims any liability arising from the information published on its website, provided that this information has been manipulated or introduced by a third party outside it.
ALSA GRUPO, S.L.U. is not responsible in any way and in any case for those contents, commercial activities, products and services that could be visualized through electronic links (links), directly or indirectly, through the website. The presence of links on the website, unless expressly stated otherwise, has a purely informative purpose and in no case implies a suggestion, invitation or recommendation on them. These links do not represent any type of relationship between ALSA GRUPO, S.L.U. and individuals or companies that can access websites outside ALSA GRUPO, S.L.U. through these links. ALSA GRUPO, S.L.U. reserves the right to withdraw unilaterally and at any time the links that appear on the website.
ALSA GRUPO, S.L.U. It provides its services and contents on an ongoing basis using all the technical means at its disposal to perform said service satisfactorily. ALSA GRUPO, S.L.U. It is not responsible for damages and losses of any nature that may arise from the lack of availability and / or technical continuity of the operation of this website. In any case, ALSA GRUPO S.L.U. will carry out all the necessary actions to restore its services in case of technical failure.
5. - Data Protection.
5.1. Responsible for Treatment.
The personal data collected will be processed by the entity ALSA GRUPO, S.L.U. (CIF B-82059478, Calle Miguel Fleta, 4, 28037, Madrid), as well as by THE COMPANIES when necessary, depending on the services contracted through this website and the App, which act in both cases , as Responsible for Treatment.
The user may voluntarily provide us with personal information, either through certain data collection forms included in the different sections of the website or the App, or through the email addresses enabled for this purpose. The provision of any personal data through the different forms and email addresses of this website implies accepting and consenting to their treatment in the terms indicated in this privacy policy.
5.2. Purposes of the processing of personal data.
In general, the collection and processing of your personal data has the following purposes:
A) Based on the contractual relationship:
- i. Be able to contact the user to send status updates and communications of the contracted transport service.
- ii. Attend and properly manage queries, comments, incidents or suggestions submitted.
- iii. Manage basic administration tasks.
- iv. Attend and properly manage the requests for budgets that have been sent to us through this medium.
- v. Successfully manage the purchase of tickets, transport vouchers and / or other contracted services.
B) Based on a legal obligation:
- i. To comply with all legal obligations that correspond to us as well as to communicate your personal data to the State Security Forces and Bodies and other agencies with competence in the matter, when required.
- ii. To correctly manage emergency situations, catastrophes or cases of force majeure, it may be necessary to communicate your personal data to organizations or entities with competence in the matter.
C) Based on the consent of the interested party:
- i. Manage the registration, modification or cancellation of the loyalty card (s) offered by the company.
- ii. Manage your participation in the training courses offered by the company through this medium.
- iii. Keep you informed, either by electronic means or mobile devices (push notifications), or by any other means that has been provided and provided, of personalized offers and discounts from ALSA or third parties that may be of interest to you.
- iv. Carry out the necessary steps to adapt their participation in personnel selection processes offered by the company.
- v. Properly manage your participation in the contests, raffles and promotions offered by ALSA through this medium.
D) Based on the legitimate interest of ALSA:
- i. Provide added services, improvements in our services and customer experience when using the Web or App.
- ii. Statistical analysis of visits to the Web and behaviors of its Users in it.
- iii. Perform analytical work and market research on contracted services.
- iv. Perform direct marketing activities and keep you informed about ALSA products and services that best fit your preferences.
- v. Properly manage navigation through this website.
5.3. Legitimation.
The legal bases that legitimize the indicated treatments are the execution of the previously contracted transport contract, the consent of the user, the fulfillment of a legal obligation and the legitimate interest of ALSA in accordance with the provisions of point 5.2.
5.4. Recipients of personal data.
The recipients of the information provided will be ALSA GRUPO, S.L.U. and THE COMPANIES. The personal data of the users will be communicated to the company that provides the transport service contracted by the user. The recipients of the information provided, undertake to use the data provided, to respect their confidentiality and to use them according to the previously authorized purposes.
Likewise, users are informed to send information related to their c.v., that their data may be transferred to THE COMPANIES in order to timely manage the corresponding selection process. By sending the data the user accepts and consents to the processing of their personal data in accordance with the stated purpose.
5.5. Rights of the interested parties.
The interested party may exercise the rights of access, rectification, deletion, opposition, portability and limitation, by contacting ALSA GRUPO, SLU, by request to our email address established for this purpose: info@alsa.pr, or Postal address: ALSA C / Acosta | Caguas 00725 | Puerto Rico, attaching in any case, a photocopy of the valid identity document in law that allows you to prove your identity, and specifying the right you wish to exercise.
Any interested party may, at any later time, under the terms established in the data protection regulations at any time in force, revoke the authorization granted for the processing of personal data.
The interested party will have the right to file a complaint or claim with the Spanish Agency for Data Protection (www.agpd.es) and with the Data Protection Delegate of ALSA (dpo@alsa.es).
The user will respond, in any case, for the veracity of the data provided, reserving ALSA GRUPO, S.L.U. the right to exclude from the services any user who has provided false information, without prejudice to the other actions that proceed in law. The user is responsible for communicating any modification of the personal data provided.
5.6. Data retention period.
We only store the personal data of the users to the extent that we need it in order to be able to use it according to the purpose for which it was collected, and according to the legal basis of its treatment. We will keep personal data as long as there is a contractual and / or commercial relationship with the user and as long as the user does not exercise the right to delete, cancel and / or limit the processing of personal data.
In these cases we will keep the data duly blocked, without giving it any use, as long as they may be necessary for the exercise or defense of claims or some type of judicial, legal or contractual responsibility may be derived from their treatment, which must be attended and for which is necessary its recovery.
ALSA GRUPO, S.L.U. will comply with the provisions of current regulations regarding the duty of cancellation of personal information that is no longer necessary for the purpose or purposes for which it was collected, blocking it, in order to meet the possible responsibilities arising of the data processing, and only during the limitation periods of said responsibilities Once these deadlines have elapsed, that information will be permanently deleted using secure methods.
5.7. Information we collect from website visits.
We collect and store limited personal information and anonymous global statistics of all those users who visit our website, either because it is actively provided by the user or because you are simply browsing our website. The information we collect includes the Internet protocol (IP) address of the device used by the user, the navigation program used, its operating system, the date and time of access, the Internet address of the web through which the user accesses user and also information on how you use our website.
This information is used to know the loading time of our website, how it is used, the number of visits and the type of information that the user queries the most. This information helps to identify if the website works correctly, and if we detect failures or errors in operation, solve them and improve the performance of our website, in order to offer a better service to all users.
In consideration of the above, we collect usage and navigation data for statistical and advertising purposes, to control the use of our website and to improve knowledge about the User's interests.
5.8. Minors.
Children under 16 must not send any personal information without the consent of their parent or guardian. ALSA GRUPO, S.L.U. is not responsible for any personal information sent by those under 16 without the appropriate authorization.
5.9. Security measures.
ALSA GRUPO, S.L.U. has adopted the levels of security of protection of personal data required by current regulations, depending on the type of information processed and has implemented other means and additional technical measures at its disposal to prevent its alteration, loss, treatment or unauthorized access of the personal data provided. ALSA GRUPO, S.L.U., guarantees that you have adopted the appropriate security measures to guarantee the security of the information and the confidentiality of the data that you send us online. For this, the Secure Socket Layer (SSL) security technology is used, a system that allows the encryption of the information you send us, preventing its reading even if it is improperly intercepted. The ALSA server is certified, so that your browser can confirm the identity of ALSA before any transmission is sent. This certificate guarantees the identity of the destination computer to which your data is being sent. You can recognize that SSL security is operational by the appearance of a lock icon on the bottom edge of most browsers. Clicking on this icon will display the certificate associated with the security connection. Notwithstanding the foregoing, the user must be aware that internet security measures are not impregnable.
5.10. Cookies.
Access to this website may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by each user so that the server remembers certain information that it can later use. This information allows you to identify yourself as a specific user and allows you to save your personal preferences, as well as technical information such as visits or specific pages you visit.
Those users who do not wish to receive cookies or want to be informed before they are stored on their computer, can configure their browser for this purpose. For more information see our & nbsp; "Cookies Policy".
6.- Industrial and Intellectual Property Rights.
All the contents, elements, designs and applications housed in this web page, whatever their format and characteristics, as well as all the Industrial and Intellectual Property Rights inherent to said web site, are owned by ALSA GROUP, SLU being protected both by the regulations of Industrial and Intellectual Property and by the rest of the legislation that may be applicable. Said content may not be subject to exploitation, reproduction, distribution, modification, public communication, assignment, transformation or any other dissemination procedure, which has not been expressly and previously authorized. ALSA GRUPO, S.L.U. reserves the exercise of the judicial actions that assist it against those who violate the rights of its ownership to which reference has been made.
7.- Modifications.
ALSA GRUPO, S.L.U. reserves the right to modify this Legal Notice and Privacy Policy to adapt legislative or jurisprudential developments, as well as changes in the performance and business strategy of ALSA and its related companies, so we recommend reading before each access and navigation by the website. Notwithstanding the foregoing, the relationships established with the users, prior to the modification of this Legal Notice and Privacy Policy, will be governed by the rules provided at the time the user accessed the website for its establishment.
ALSA GRUPO, S.L.U. provides users with adequate technical resources so that, prior to that, they can access this Legal Notice and Privacy Policy and Data Protection.
8.- Legislation and Applicable Jurisdiction.
For the resolution of all disputes or issues related to this website or the activities developed therein, the legislation of Puerto Rico will apply, to which the parties expressly submit, being competent for the resolution of All conflicts arising from or related to its use by the competent Courts and Tribunals in accordance with the applicable legislation.
In the event that any of the provisions contained in this document is declared void, it will be removed or replaced. In any case, said declaration of nullity will not affect the validity of the rest of the provisions set forth herein.
